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新州食品管理局（NSW Food Authority）作为一个政府主管部门，负责确保州内出售的食品安全无虞、贴标合规，且消费者能够在充分知情的前提下选择食品。
About NSW Food Authority
The NSW Food Authority is a government agency that works to ensure food sold in the State is safe and correctly labelled and that consumers are able to make informed choices about the food they eat.
Food safety standards are stricter than in many other countries, so it’s important you are aware of the requirements if you run a food business.
向公众出售饮食的餐饮零售商家有责任为消费者提供安全的食品。新州有约 40,000 个餐饮零售商家，包括糕点房、烧烤店、酒吧小餐馆、咖啡馆、食堂、餐饮承办商、熟食店、健康食品店、家庭食坊、餐饮亭、持照俱乐部、集市、餐厅、流动摊点与路边摊档以及外卖店等。
按照《2010 年食品监管条例》（Food Regulation 2010）和《食品安全标准》（Food Safety Standard）第3.2.2条关于“食品安全措施与一般规定”（Safety Practices and General Requirements）的要求，基本上所有零售商家都需将营业内容上报食品安全监管部门（地方议会或新州食品管理局）。
多数零售商家都须指定一名经过培训的食品安全监督员（Food Safety Supervisor）, 负责识别并预防相应商家食品处理的相关风险。
食品管理局还联合地方议会推出了一项 Scores on Doors 计划，向大众宣传普及食品安全标准
地方议会负责检查并监督餐饮零售场所的食品安全状况，确保商家遵守相关规定和《食品标准规范》（Food Standards Code）。
Retail food businesses (cafes, restaurants, takeaways)
Retail food businesses that sell food to the public are responsible for providing safe food to consumers. NSW has around 40,000 retail food businesses including bakeries, B&Bs, bistros, cafes, canteens, caterers, delicatessens, health food shops, home businesses, kiosks, licensed clubs, markets, restaurants, mobile and street vendors, and takeaways.
Almost all retail businesses need to notify their business details to food safety authorities (local council or NSW Food Authority) to comply with the Food Regulation 2010 and Food Safety Standard 3.2.2, Food Safety Practices and General requirements.
Most retail businesses must have a designated Food Safety Supervisor, who is trained to recognise and prevent risks associated with food handling in a retail food business.
The Authority also runs a Scores on Doors program in conjunction with local councils to promote food safety standards to the public.
Local councils undertake inspections and monitoring of food safety in retail premises to check they are following regulations and the Food Standards Code.
Retail food businesses do not need to hold a licence with the NSW Food Authority.
各议会对包括餐厅、外卖店和咖啡馆在内的餐饮商家进行检查时会用到《餐饮场所评估报告》（Food Premises Assessment Report）。该报告概述了《食品标准规范》的法律规定供商家参考，以便为下一次议会检查做好准备。议会工作人员将在检查时评估以下内容：
- 一般项目：商家指定了一名经过培训的食品安全监督员（FFS）、营业场所持有 FFS 证书，食品加工操作员具备安全加工食品的技能和知识；
- 控制食品加工： 食品的储存、陈列、转运、加工以及交叉污染的风险；
- 经营场所的设计与建筑结构： 涉及供水、废弃物处理，以及垃圾处理设施和照明系统是否充足、安全；及
新州食品管理局的 FFS 计划通过加强食品加工操作员的技能和知识，致力于减少本州酒店业和零售餐饮业食源性疾病的发生。
Scores on Doors计划
食品管理局携手地方议会推行的Scores on Doors计划公示各个餐饮场所在定期检查中的得分情况， 借此让大众了解各商家符合新州卫生和食品安全标准的程度。
新州食品管理局监管的餐饮业商家约有 15,000 个。这些商家都需持有新州食品管理局的执照方可在本州营业。经营内容包括：
- 肉类 – 加工或处理畜肉或禽肉的商家（例如肉店）
- 乳制品 - 生产、加工、经销乳制品的商家
- 海鲜 - 加工海鲜和甲壳类水产的商家（零售除外）
- 植物产品 - 出售重点监督的植物产品的商家，例如芽类菜、油浸菜和未经巴氏消毒的果汁等
- 易感人群 - 向医院患者和老年护理机构住户提供餐饮服务的商家
- 蛋类 – 生产、挑选、加工、储存蛋类的商家，生产商包括小农场；以及
- 转运 – 转运上述任何一种食物的商家。
I run a retail food business and I want information on:
Country of origin labelling
Country of origin labelling describes the country or countries where food was grown, manufactured or packaged. It applies to packaged food, and some non-processed foods for sale such as fish (including fish mixed with other ingredients), meat (pork, beef, veal, lamb, hogget, mutton & chicken), as well as fruit and vegetables. It is not required for food sold for immediate consumption by restaurants, canteens or caterers.
You can download the country of origin labelling fact sheet
Food Premises Assessment Report (Council inspection checklist)
The Food Premises Assessment Report is used by councils when inspecting food businesses, including restaurants, takeaways and cafes. It summarises the legal requirements of the Food Standards Code and businesses can use it to prepare for their next council inspection. The council officer will assess the following as part of the inspection:
- general items: that you appointed a trained Food Safety Supervisor (FSS), have an FSS certificate on the premises, and that food handlers have skills and knowledge to handle food safely
- food handling controls: storage, display and transport, processing, the risk of cross-contamination
- cleaning and sanitising, hand washing and proximity of facilities
- food temperature control
- pest control
- premises design and construction: issues such as water supply, disposal, adequate and safe garbage facilities and lighting; and
- food labelling: accurate and sufficient.
You can download the Food Premises Assessment Report.
Food Safety Supervisor
Certain food businesses in the NSW hospitality and retail food service sector are required to have at least one trained Food Safety Supervisor (FSS).
The NSW Food Authority’s FSS program was established to help reduce foodborne illness in the hospitality and retail food service sectors in NSW by improving food handler skills and knowledge.
The Food Safety Supervisor requirement applies to retail businesses who process and sell food (prepare & serve) that is:
- ready-to-eat, and
- potentially hazardous (i.e. needs temperature control) and
- NOT sold and served in the supplier's original package.
You can download the Food Safety Supervisor guide for businesses.
Scores on Doors
The Authority runs the Scores on Doors program in conjunction with local councils that displays the results of food premises regular inspections. It makes the public aware of how well your business is complying with NSW hygiene and food safety requirements.
For information on
- Joining Scores on Doors
- How to get a higher rating?
Other food businesses
NSW Food Authority regulates around 15,000 businesses in the food industry that need to hold a NSW Food Authority licence in order to operate in NSW. These businesses include:
- meat - businesses that handle or process meat or poultry (such as butchers)
- dairy - dairy producers, factories and vendors
- seafood - businesses that handle seafood and shellfish (except retail)
- plant products - high-priority plant product businesses such as seed sprouts, vegetables in oil and unpasteurised juices
- vulnerable persons - food service to vulnerable persons in hospitals and aged care facilities
- egg – producers (including small farms), graders, processes and storage facilities; and
- transporters – businesses that transport any of the foods above.
Scores on Doors计划
Scores on Doors是一项卫生评分计划，供您在了解情况的前提下选择餐饮场所。
Consumer food safety information
The Authority provides information to consumers on keeping food safe at home, as well as allergies, what to eat during pregnancy and other food safety issues.
I want information on
Scores on Doors
Scores on Doors is a hygiene rating program that enables you to make an informed choice about where to eat.
Scores show the result of the last hygiene and food safety inspection at local restaurants, takeaway shops & cafés.
Look for the star rating when you eat out. Download the consumer guideline or visit the webpage.