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Online forms
| Food safety complaints | Food complaint form |
| General enquiry, advice or feedback | Enquiry form |
In person
Telephone (8:30am to 5:30pm AEST on all NSW business days)
- 1300 552 406 (local call Australia-wide)
- +61 2 9538 7310 (outside Australia)
Fax
- 02 9199 8253 (within Australia)
Postal address
PO Box 6682
Silverwater NSW 1811 Australia.
Website
Licensing enquiries and invoicing
PO Box 232 Taree NSW 2430 Australia
1 Macquarie St, Taree NSW 2430 Australia
Tel +61 (02) 1300 552 406 (9:30am to 4:30pm on all NSW business days)
Fax +61 (02) 9199 8254
Interpreter service and other languages
An interpreter service is available to speak to the NSW Food Authority in your own language.
Please call 13 14 50 (within Australia only) and ask for your language. Then ask to speak with the 'NSW Food Authority' on 1300 552 406.
Feedback about the Food Authority
You can provide feedback about our service by contacting the NSW Food Authority helpline on 1300 552 406 or at food.contact@dpird.nsw.gov.au.
For more information visit Complaints about the NSW Food Authority .
To make a food safety complaint about a business or product please use the online food safety complaint form or contact us using one of the other methods at the top of this page.