Guide for businesses

Scores on Doors is the NSW food hygiene scoring program that reassures customers about hygiene and food safety standards.

There are no extra inspections or costs.

Scores rate a food business's compliance with hygiene and food safety requirements based on the existing, mandatory inspections done by the local council. Scores are based on a standard assessment checklist.

In participating council areas eligible businesses will be offered a certificate and a sticker to display in a prominent, public position such as a front window or behind the counter.

Scores on Doors can be a marketing advantage for businesses that comply with food safety legislation.

Displaying a Scores on Doors certificate and sticker can provide a point of difference from competitors.

Customers can easily see the business has qualified for a score when they visit. A business with any score on their certificate or sticker was free from critical hygiene and food safety issues at the time of the inspection.

You can also promote your score on your website and in your marketing.

Scores on Doors makes the existing inspection process that is conducted by councils more transparent. It does not involve any additional inspections and there are no additional costs to your business.

The program is open to all councils.

If your local council has opted into the program then retail businesses such as cafes, restaurants, takeaways, bakeries and clubs in the areas can participate.

Want to get the best score you can? Every business should be able to get the top score.

1. Do a self check

2. Common issues